Consultation-Booking System + Anonymous Audit — Plastic / Aesthetic

A complete, ready-to-use system — a guide — built specifically for aesthetic and plastic clinics, that turns inquiries into booked consultations without more staff or more ad spend. The testing and refining is already done for you.

The problem

How many people contact your clinic about rhinoplasty, breast augmentation or liposuction — and how many actually book the consultation? In aesthetics the decision is emotional: the patient isn’t buying information, they’re buying trust. So when a conversation answers questions but doesn’t build certainty, how often does it end in “I need to think about it,” “I want to research other surgeons,” or “let me talk it over with my partner”? Those are interested, paid-for inquiries walking away — not because of price, but because the first conversation didn’t earn enough confidence.

What it is

Why it works

It isn’t theory or a pep talk. It distills established research on patient communication and how high-trust, emotional decisions are made, the literature behind it, and real experience in the aesthetic market — combined and filtered into something your team can apply immediately.

How it runs

On delivery, an anonymous audit captures how your team handles inquiries today. You then have a 30-day window to apply the system with support, and a second anonymous audit plus feedback close it out.

What's included

The full system delivered as an e-book / guide

Procedure-specific response scripts (rhinoplasty, breast augmentation/reduction, liposuction, facelift and more)

Conversation logic for “How much?”, “What are the risks?” and “How long is recovery?”

A process for qualifying inquiries and routing them correctly to consultation

Front-desk guidelines for whoever handles incoming inquiries

Two anonymous audits — one before, one after the implementation period

Chat support throughout the implementation period

Q&A

During the 30 days, chat replies within ~1 hour on business days. After the 30 days, continued support with replies within 24 hours.

We place 5–7 realistic, unannounced calls and written inquiries per team member, then review exactly how each was handled.

As a structured written report focused on the process — where trust is built and where bookings are lost — never on judging individuals.

30 days from the date of delivery. The first audit runs before it, the second after.

No. It’s a concrete process with standards and scripts.

No — we hand you the system and support you while your team applies it.

No. Everything is delivered as the guide plus chat support.

Consultation-Booking System + Anonymous Audit — Plastic / Aesthetic

€997